Average Reviews:
(More customer reviews)The mobile home I live in has no heat or AC, so I thought this would be a good way to supply both. Though it was very heavy and hard to move, unless you are on a hard floor where the casters can work, I managed to get it all hooked up. Things went well for the first couple of weeks and then I don't know what happened, but every morning that I use it I find that the little tray that sits underneath the unit and catches the water, when you open the drain plug, is filled to overflowing and I must empty it and wipe up the floor around it. This happens whether I have the little rubber plug they supplied pushed into the hole or I have the screw on plug put on as it seems to leak from underneath the unit itself. I am very happy that I was sort of forced into putting it in a room that had a vinyl floor!
I have tried emptying the accumulated water before retiring and leaving it unemptied - neither works. I called Soleus and was put on hold - they said I was 9th in line and would be on hold for about 11 minutes; about 40 minutes later a man came on to tell me that they would call me back; that was a week ago! I turned the unit over to see if I could gain access to the inside and see what was up, but that didn't work either.
I hesitate to return it as I was barely able to get it from my porch to where I wanted it and I know I couldn't get it into a vehicle to send it back; not to mention that the packaging is gone and that it cost me $60.00 to have it sent and would be near that to return it. I guess I have resigned myself to cleaning up after it each morning.
Click Here to see more reviews about: Soleus Air PA1-12R-32, 12,000 BTU Evaporative Portable Air Conditioner, HEPA Air Purifier, 12,000 BTU Heater, Humidifier and Fan, Black
12,000 BTU Evaporative Portable Air Conditioner with Dehumidifier and Fan has dual motors offering a 3 speed fan with oscillation, along with a 12,000 BTU Heat pump heater, a 60 Pint evaporative dehumidifier, and adjustable thermostat with 24 hour programmable timer with memory, from 64° to 90°F. HEPA Air Purifier and washable and reusable air filter keeps circulation clean and loss of power protection with auto restart feature. Heavy duty casters and remote control offer you assistance in unit placement and controls.All in one appliance to fulfill all your comfort needs.
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