6/19/2011

Bradford White 40 Gallon Hot Water Tank Tall Review

Bradford White 40 Gallon Hot Water Tank Tall
Average Reviews:

(More customer reviews)
This is a highly rated water heater and priced well. Before I bought it, I called Amazon to ensure that it's okay to install this thing in CA due to our stringent environmental laws. I was told if it's on the site and I can place an order with a CA delivery address, there's no problem.
So I ordered the heater and it arrived timely (the packaging was a little dinged up, but okay). As I'm walking around it, I see written on the packaging "It's a violation of the law to sell or install this heater in Southern CA.". I call up Bradford White tech support and they confirm that this unit is not allowed in southern CA. I call Amazon again and the 2nd rep confirms that if they sell it to me here, it should be okay and there are no notes on the item saying it's not okay in southern CA.
I ended up doing a return (via pickup) and spending hundreds more on a unit sold to me via a local plumber/installer.
Not a good experience. Amazon conceded that they're just fulfilling the order, but that it's sold by another company via Amazon.com, so it's not really their fault...

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Bradford White ICON SystemTM Features* Enhanced Performance* Advanced Temperature Control System* Intelligent Diagnostics* Pilot On Indication* Green LED* Separate Immersed ThermowellStandard Energy Saver Features* Advanced ScreenLok® Technology Flame Arrestor design* Resettable thermal switch* Maintenance free* Pedestal base* Sight window* Factory installed Hydrojet® Total Performance System* Vitraglas® lining* ¾" NPT factory installed dielectric waterway fittings* Protective magnesium anode rod* "3" x "4" Snap-Lock draft diverter on 40,000 BTU/Hr. or less models* T&P relief valve included* Brass drain valve* 1" Non-CFC foam insulation

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