12/15/2011

NewAir AC-12000H 12,000 BTU Heat Pump Portable Air Conditioner With R410A Refrigerant Review

NewAir AC-12000H 12,000 BTU Heat Pump Portable Air Conditioner With R410A Refrigerant
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(More customer reviews)
I want to warn anyone who may be thinking about ordering anything from Air & Water, Inc. We ordered this NEW portable air conditioner from Air & Water, Inc. and when we finally received the item it was a USED air conditioner. The air intake panels were covered in a thick layer of dust which indicates it has had considerable use. There was also no documentation with this item...no owners manual, no warranty card, nothing. When we contacted this company, they refused to reimburse us for the $39.95 shipping charge we paid to have the item shipped to us, they also refused to cover the return shipping charge and they intend to charge us a 15% restocking fee which amounts to $59.85. This means we now have a choice of paying for a new air conditioner but keeping this used one which may or may not even work or pay $139.75 for absolutely nothing. In my opinion, this company is scamming people and should be prosecuted! BEWARE!

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This 12,000 BTU room AC effectively works in areas up to 350 square feet and uses eco-friendlier R-410A refrigerant. It offers the same great features found in the popular AC-12000E model but also works as a space heater and has a built-in heat pump. Heat pump technology means you get optimal heating while using less electrical power!

4-in-1 TechnologyThe NewAir AC-12000H works as four appliances in one - air conditioner, dehumidifier, heater and fan.

Built-in Heat PumpTraditional heaters max out at around 5,000 BTUs, but NewAir's exclusive heat pump technology achieves more BTUs while using less energy.

Auto-Evaporative TechnologyThe NewAir AC-12000H utilizes an auto-evaporative cooling system. Moisture is extracted from the air and used to cool the condenser coils for better cooling and less maintenance.

Eco-Friendly RefrigerantR-410A is more environmentally-friendly and causes no ozone damage.

No Permanent Installation RequiredThe AC-12000H does not require permanent installation. The easy-to-install window kit and an extendable exhaust hose (both included) set up in just minutes.

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